Repair Coordinator

Repair Coordinator
Brisbane
$75,000 – $95,000 + super
 
We are partnering with a well-regarded business in the insurance repairs space that continues to secure a strong volume of work across residential and commercial claims. Due to ongoing growth, they are looking to appoint a Repair Coordinator to support the delivery of repair projects from instruction through to completion.
 
This is a permanent full-time role suited to someone with strong coordination skills, excellent attention to detail and the ability to manage multiple jobs in a fast-paced environment. You will work closely with supervisors, estimators, trades, clients and internal teams to help ensure repairs are delivered efficiently, on time and in line with client expectations.
 
The role

As Repair Coordinator, you will play a key part in keeping projects moving by managing workflow, communication, documentation and scheduling across a portfolio of insurance repair jobs. This role is ideal for someone from an insurance building, construction administration, project coordination or claims support background.
 
Key responsibilities

• Coordinate insurance repair jobs from initial allocation through to completion
• Liaise with clients, insurers, assessors, supervisors, subcontractors and suppliers throughout the repair process
• Book inspections, schedule works and track project progress across multiple jobs
• Prepare, update and maintain job files, variations, approvals and project documentation
• Follow up quotes, scopes, authority approvals and required supporting documents
• Monitor timelines and ensure jobs are progressing in line with service level requirements and KPIs
• Assist with procurement, trade allocation and contractor communication
• Manage client updates and respond to enquiries in a timely and professional manner
• Review incoming information to ensure files are complete, accurate and ready for the next stage
• Work closely with internal teams to resolve delays, documentation issues and operational bottlenecks
• Maintain accurate notes and system updates across job management platforms and insurer portals

About you

• Previous experience in a coordination, administration or support role within insurance repairs, construction or maintenance
• Strong organisational skills and the ability to manage competing priorities
• High level of attention to detail and strong administrative capability
• Confident communicator who can deal with a range of internal and external stakeholders
• Comfortable working in a deadline-driven environment with high job volume
• Able to think ahead, solve problems and keep jobs moving
• Strong computer skills across job management systems, portals and Microsoft Office

Preferred experience

• Background in insurance building, restoration, maintenance or construction
• Exposure to claims processes, repair scheduling, variations or project administration
• Understanding of building terminology and construction workflow
• Experience using insurer portals, CRM systems or project/job management software
• Certificate IV in Building & Construction or similar will be viewed favourably

What’s on offer

• Permanent full-time opportunity
• $75,000 – $95,000 + super depending on experience
• Stable pipeline of work with a growing business
• Supportive team and structured processes
• Career progression opportunities within the insurance repairs sector
• Busy and varied role with strong long-term prospects

Apply Now

If you have experience in repair coordination, insurance building, construction administration or project support and are looking for your next move, apply today with your updated CV.
 
Contact:

Robert Price – Principal Consultant
S&you Australia
robert.price@sandyou.com.au
0481 566 930
linkedin.com/in/robert-price-92517018