Operations Manager – Facades

Are you an experienced Operations Manager who enjoys leading teams, building client relationships and ensuring projects run safely and efficiently?

An established and growing building services business is seeking an Operations Manager to oversee daily operations across a portfolio of high-profile commercial and residential assets throughout Melbourne.

This is a hands-on leadership role offering the opportunity to manage large field-based teams, work with premium property clients and play a key role in the continued growth of the business.

The Opportunity Reporting into senior leadership, you will be responsible for the operational delivery of maintenance and access services across multiple sites throughout Melbourne.

You’ll lead a workforce of approximately 30-40 field staff, manage client relationships, drive safety and quality outcomes, and support the ongoing improvement of systems, processes and business performance.

No two days are the same, with a mix of client meetings, site visits, team management and operational planning.

Key Responsibilities

• Lead and coordinate daily operations across multiple active sites
• Manage and support a team of 30-40 field-based employees
• Maintain strong relationships with key commercial property clients
• Ensure projects are delivered safely, efficiently and to a high standard
• Conduct regular site inspections across Melbourne CBD and surrounding areas
• Oversee workforce planning, scheduling and resource allocation
• Drive safety compliance, quality assurance and operational best practice
• Assist with process improvements, policy implementation and business performance initiatives
• Collaborate closely with leadership to support business growth

About You

• Proven experience leading operational teams in a service, construction or trade-based environment
• Strong people management and leadership skills
• Ability to manage multiple stakeholders, sites and priorities simultaneously
• Sound understanding of safety, risk management and OH&S requirements
• Commercial awareness with an understanding of project performance and profitability
• Confident communicator who can build lasting client relationships
• A practical, hands-on leader who enjoys being out on site

Experience within facilities management, building maintenance, façade, remedial, access, cleaning, construction services or similar environments will be highly regarded, however personality, leadership style and cultural fit are equally important.

What’s On Offer

• $110,000 – $120,000 base plus super 
• Fully maintained vehicle
• Additional paid Saturday work available
• Opportunity to earn an additional $12,000 – $30,000+ per year through overtime
• Long-term career opportunity within a growing business
• Exposure to some of Melbourne’s most recognisable commercial properties
• Supportive leadership team and genuine opportunity to influence operations

The role typically operates from approximately 6:30am to 4:00pm, with regular Saturday work forming part of the position. In return, you’ll join a successful business with a strong reputation, a loyal client base and an exciting growth trajectory.

What You Need to Do Now:
If you believe your skills and experience align with the requirements of this position, please submit your application or contact Ben (0402 229 247) directly for a confidential discussion.

Should your background be relevant but this role not entirely suitable, we still welcome the opportunity to connect and explore other potential opportunities.
Please note: only shortlisted candidates will be contacted