Branch Operations Manager

Join a well-established national organisation with a strong reputation in the civil construction hire industry. With cutting-edge temporary solutions, this business supports major infrastructure and commercial projects across Australia. Due to continued growth, they are now seeking a hands-on, commercially minded Branch Manager to lead the operations at their busy Wingfield branch.

About the Role
As the Branch Manager, you will take full accountability for the branch’s day-to-day performance, leading a team across hire operations, sales, logistics, and yard coordination. You’ll drive operational efficiency, team engagement, and customer satisfaction — ensuring your branch continues to exceed targets and supports the broader national operation.
This is a leadership role suited to someone who thrives in a fast-paced environment, has strong operational acumen, and understands the importance of reliable, on-site temporary works solutions for civil construction.
Key Responsibilities

• Full P&L and operational responsibility for the branch
• Manage all inbound hire/sales enquiries across phone, counter and online
• Lead a team of hire controllers, drivers, yard hands, and support staff
• Oversee daily delivery and pickup scheduling, ensuring efficiency and compliance
• Monitor and report on daily KPIs and branch performance
• Work closely with internal transport, sales, and warehouse teams to meet client needs
• Provide quotations, technical advice, and support to customers
• Ensure best-in-class customer service, with a strong focus on relationship building
• Develop team capability through mentoring and coaching
• Collaborate with other branches to optimise fleet and product utilisation

What You’ll Bring

• Proven experience managing a branch or operational site (civil construction or hire experience preferred)
• Strong knowledge of hire equipment or temporary works (props, shoring, bracing, etc.)
• Experience in coaching, mentoring, and leading small to medium teams
• Ability to quote, process orders, and manage multiple client accounts
• Strong coordination skills and ability to manage logistics effectively
• A commercial mindset with a commitment to safety, service, and team culture

Salary & Benefits

• Salary Guide: $120,000 – $140,000 + Super + Company Vehicle
• Negotiable based on experience
• National company with growth opportunities
• Supportive senior leadership and structured onboarding
• Immediate start preferred

APPLY NOW:
Contact – Gabrielle Clarke – gabrielle.clarke@sandyou.com.au