Freight Forwarder

Our client, a leading logistics provider, is seeking an experienced Import/ Export Freight Forwarder to join their team in Sydney CBD.

This role requires a strong understanding of international shipping, customs regulations, and the ability to manage complex freight operations efficiently using industry-standard tools like CargoWise. The successful candidate will be responsible for coordinating shipments, maintaining compliance, and ensuring smooth communication with customers, suppliers, and international partners.

Key Responsibilities:

• Coordinate both sea and air freight import/export operations, ensuring compliance with Australian Customs and international shipping requirements.
• Utilise CargoWise to manage bookings, shipment documentation, and customs reporting for both imports and exports.
• Serve as the primary contact for customers, suppliers, and international partners, ensuring timely communication and resolution of shipping issues.
• Manage freight forwarding processes including pricing, quotes, and operational scheduling, with a focus on efficiency and cost-effectiveness.
• Provide guidance and support to junior coordinators, assisting with day-to-day tasks, operational queries, and problem-solving.
• Maintain accurate and up-to-date records of all shipments, ensuring compliance with company policies and legal requirements.
• Respond to customer inquiries and proactively resolve issues related to shipments, ensuring high levels of satisfaction.

Requirements:

• Minimum three years of freight forwarding experience within Australia, with a strong understanding of local import/export regulations and procedures.
• Extensive experience in freight coordination and a solid working knowledge of CargoWise or other freight management systems.
• Demonstrated ability to manage complex, high-volume shipments with precision, using systems to streamline operations.
• Strong understanding of international trade, customs procedures, and logistics operations.
• Ability to handle time-sensitive shipments and manage competing priorities in a fast-paced environment.
• Excellent communication and relationship management skills, with a customer-focused approach.
• Experience mentoring or supporting junior team members and assisting with operational tasks.
• Ability to work under pressure, adapt to changing demands, and ensure compliance with regulatory requirements.
• Tertiary qualifications in Logistics, Supply Chain Management, or a related field (highly desirable).

What’s on Offer?

• An opportunity to work with a respected logistics provider in Sydney’s CBD.
• Competitive salary package
• A dynamic, fast-paced work environment where you’ll be part of a highly skilled and experienced team.
• Exposure to the latest tools and technology in the freight forwarding industry.

For further information or a confidential discussion, please contact Sarah Cassidy at 0477 627 562 or sarah.cassidy@sandyou.com.au.