Service Administrator

Join a leading equipment organization and ignite your career! Our client is seeking a driven and detail-oriented Service Administrator to empower their National Service Centre team. This key role will spearhead centralized administration, optimizing operations across their branch network and driving national consistency. If you’re a proactive individual who excels in a fast-paced setting and is passionate about delivering exceptional results, this is your chance to shine.
 
Salary: $65,000 + super
Work Type: Full-time
Start Date: ASAP
 
Requirements:

• Proven experience in a similar administrative role, ideally within a related industry.
• Demonstrated ability to work independently and manage multiple tasks effectively.
• Excellent written and verbal communication skills.
• Strong computer literacy with exceptional data entry and typing skills.
• Solid general office and interpersonal skills, with a proven ability to be a strong team player.
• Meticulous attention to detail and a commitment to accuracy.
• Professional presentation and telephone manner.
• Certificate II or III in Business Administration would be advantageous.

Responsibilities:

• Lead the efficient, accurate, and timely completion of service call closures, working closely with service branches.
• Drive the thorough review of service job cards, ensuring completeness, accuracy, and appropriate status.
• Maintain organized and compliant files for incomplete service calls.
• Deliver the preparation of completed service jobs for closing, batching, and return to branches for approval.
• Ensure the timely and accurate creation of invoices, adhering to company procedures.
• Support branches with timesheet processing.
• Champion continuous improvement initiatives, identifying opportunities to streamline processes and enhance efficiency.
• Provide administrative assistance as required, including weekly and monthly reporting.
• Proactively identify and take ownership of agreed development tasks.
• Maintain regular communication with branch and head office personnel to foster strong working relationships.

Benefits:

• Enjoy a 9-day fortnight or a Monthly Day Off
• Receive 5 weeks of Annual Leave after you hit your 12 months!
• Access confidential support and resources.
• Monthly BBQs
• Yearly Salary Reviews
• Referral Scheme

Ready to join a team that values your expertise? Apply directly!
Questions? Contact Laura O’Donovan: laura.odonovan@sandyou.com.au